How to Keep the Customers You Have

I recently received a question from a subscriber about "retaining clients".

Most times, I'll get questions about finding new customers, but retaining clients is even more important. It can be so much easier to keep the customers you already have than go out and find new ones. In addition, if you keep your current clients happy, they are likely to refer other clients to you (free advertising!).

But how do you do this? It can be as simple as communicating with them. Here are 6 strategies that you can implement this week, and surprisingly make a big difference in your business (even if you have a small customer base).